Liz Cairns joined the Transport Accident Commission in November 2016 as the Head of the Independence division, bringing experience as a senior leader in disability insurance, particularly in transformational leadership. Liz spent many years working for New Zealand’s Accident Compensation Corporation, where she designed and implemented the National Serious Injury Service. The program introduced specialist claims management for clients living with permanent and significant accident trauma impairments. As a result, she was awarded the 2010 Personal Injury Education Foundation Award for ‘Outstanding Contribution by an Individual’. Liz used the award to travel overseas for leading practice learning in spinal cord and brain injury rehabilitation. Prior to joining the TAC Liz worked with Price Waterhouse Coopers in the implementation of the National Disability Insurance Service (NDIS). She moved to Geelong in 2012 to join the NDIS trial site and in 2014 was made General Manager of Operations for the National Disability Insurance Agency (NDIA). Liz has an undergraduate degree in Social Work, a postgraduate Diploma in Case Management and a Masters in Management (Personal Injury).